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Frequently asked questions
Booking & Payments
About the escape rooms
Age Requirments
Planning your visit
Playing the games
Please give us a call to let us know, and our team will try to accommodate. If particularly late we may have to deduct time off your game, so make sure to allow time for travel and parking before your booking. If we haven’t been contacted at least 15 minutes after your start time, your booking will be considered a no show and will be cancelled without a refund.
All our bookings are non-refundable as per our terms and conditions. We may be able to reschedule your booking to a different date or provide a gift voucher with the balance of your booking if you are unable to attend, however we require 48 hours' notice before your booking start time to arrange this.
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